The Process

We have developed and honed a working process to ensure that the creation of each Frame of Reference is as simple and enjoyable as possible for our customers. This process can be explained in four key stages, as follows:

1

Initial Question Set

Firstly, we send out our tailored question-set for customers to consider. This gets them thinking about the person or people to be celebrated.

2

Creative Consultation

We hold a creative consultation in which we talk through the questions by phone or in person and gain our understanding of what is required.

3

Creative Proposal

We then generate a creative proposal that outlines our creative approach. Here, the customer has the opportunity to comment or tweak until they are happy to sign it off.

4

Creation Period

The creation cycle for a Frame of Reference is usually several weeks. Once completed, all artworks are carefully packaged and delivered along with a personalized booklet that explains the piece, its purpose and its emotive value.

We relish this process and it is of the utmost importance to us that our customers feel they have had the chance to contribute fully; achieving the high degree of personalisation that we strive for. This way of working can be surprisingly emotional, but we pride ourselves in being supportive and confidential throughout.

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